Shipping policy
Processing time. Every item is printed to order just for you. Orders are typically produced within 2–5 business days.
Shipping time and rates (US). After production, orders typically arrive within 3–7 business days.
- Standard shipping: $8.00
- Free standard shipping on orders over $70
- Express shipping: $15.00
Tracking. You'll receive an email with tracking information as soon as your order ships. Items in one order may ship separately.
Holiday orders. For delivery by Christmas, please order by December 10. Orders placed later may not arrive in time.
Address accuracy. Please double-check your shipping address at checkout. We aren't responsible for orders delivered to an incorrect address provided by the customer.
Lost or damaged packages. If your order arrives damaged or doesn't arrive, contact us at simonandsatch@gmail.com within 30 days of the expected delivery date and we'll make it right.